Privacy Policy
Effective Date: October 11, 2025
This Privacy Policy explains how Emma Does Weddings ("we," "us," or "our") collects, uses, and discloses your personal information when you inquire about, book, or use our wedding music services (the "Services"). We are committed to protecting your privacy in compliance with the General Data Protection Regulation (GDPR).
1. Data Controller and Information We Collect
1.1. Data Controller: The data controller responsible for the processing of your personal data under this policy is Emma Does Weddings.
1.2. Information We Collect: We only collect personal information that is reasonably necessary to provide our Services and communicate with you effectively. This information typically includes:
Contact Information: Name(s), phone number(s), email address(es), and mailing address.
Event Details: Wedding date, venue name and address, performance times, and specific service package requested.
Payment Details: We collect limited payment information (such as transaction records) but do not store full credit card details. Payment processing is handled securely by third-party services.
Correspondence: Records of emails, text messages, or other communications between you and us.
2. Lawful Basis and How We Use Your Information
Under GDPR, we must have a lawful basis for processing your personal data. We rely on the following:
2.1. Lawful Basis for Processing:
Contractual Necessity (Primary Basis): Processing your data (Names, Event Details, Contact Info) is necessary for the performance of the contract to which you are a party, i.e., booking and delivering the wedding music service.
Legal Obligation: Processing related to financial transactions and record-keeping (Payment Details) is necessary for compliance with tax and accounting laws.
Legitimate Interest: We may process Contact Information to follow up after the event for testimonials or feedback, provided our interest does not override your fundamental rights and freedoms.
Consent: In cases where we rely on your explicit consent (e.g., using a photograph for marketing), you have the right to withdraw consent at any time.
2.2. How We Use Your Information:
Service Fulfilment: To confirm your booking, manage the contract, plan the musical program, and deliver the live performance on your Event date.
Communication: To send you invoices, updates, confirmations, and general correspondence regarding your booking.
Administrative & Legal: For internal record-keeping, billing, and meeting our legal and financial obligations.
Promotional Use (With Consent): As noted in our Terms and Conditions, we may use photos or video clips featuring our performance for marketing, provided the context is professional. You can request we exclude any identifying information.
3. Sharing Your Information
We do not sell your personal data. We only share your information with third parties in the following limited circumstances:
Subcontractors: If we use an approved replacement musician or assistant (as outlined in the Terms and Conditions), we will share only the necessary Event and contact details to ensure the service can be delivered.
Venue/Vendors: We may share necessary contact and timeline information (e.g., your wedding planner, venue coordinator) to ensure smooth collaboration and scheduling on the Event day.
Legal Compliance: If required by law, subpoena, or legal process.
4. Data Storage, Retention, and Security
4.1. Data Retention: We will retain your personal data only for as long as is necessary to fulfil the purposes outlined in this policy, including meeting any legal, accounting, or reporting requirements. Generally, contract and financial records are kept for 6 years after the completion of the contract.
4.2. International Transfers: Your data may be transferred to and stored in countries outside the UK or the European Economic Area (EEA) if the third-party services we use (such as email providers or cloud storage) utilize servers in those locations (e.g., the United States). We ensure these transfers are protected by implementing appropriate safeguards, such as Standard Contractual Clauses (SCCs), to ensure your data is treated securely and in accordance with this Privacy Policy.
4.3. Security: We employ commercially reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, or misuse.
5. Your Expanded GDPR Data Rights
Under GDPR, you have the following rights regarding your personal data:
The Right to Access (Art. 15): You have the right to request copies of the personal data we hold about you.
The Right to Rectification (Art. 16): You have the right to request that we correct any information you believe is inaccurate or complete any information you believe is incomplete.
The Right to Erasure (Art. 17 - "Right to be Forgotten"): You have the right to request the permanent deletion of your personal data after the completion of your service contract, provided no legal obligation requires us to retain it.
The Right to Restrict Processing (Art. 18): You have the right to request that we restrict the processing of your personal data under certain conditions.
The Right to Data Portability (Art. 20): You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
The Right to Object (Art. 21): You have the right to object to our processing of your personal data under certain conditions (e.g., direct marketing based on legitimate interest).
The Right to Complain: You have the right to lodge a complaint with a supervisory authority if you believe we have infringed your data protection rights.
To exercise any of these rights, please contact us using the details below.
6. Contact Information
If you have any questions about this Privacy Policy or our data practices, please contact us:
Emma Does Weddings Email: hello@emmadoesweddings.co.uk